Client case study
A clear blueprint for a major CRM integration.
The University of Salford engaged us to design the technical blueprint for a major API integration with Microsoft Dynamics CRM, starting with a full picture of what already existed.
ClientThe University of Salford
Our roleTechnical Architect
Built withMicrosoft Dynamics CRM
EngagementIntegration architecture
The challenge
A big integration, a complex landscape
Connecting a university's systems to Microsoft Dynamics CRM touches a lot of moving parts. Before anything could be built, the existing API landscape had to be understood and written down.
What we did
- Mapped the landscape
Fully documented the university's existing APIs, so everyone was working from the same picture.
- Designed the integration
Delivered the complete technical architecture for the new Microsoft Dynamics CRM integration.
- Made it buildable
Turned a complex brief into a blueprint a delivery team can pick up and build from.
- Architect-level ownership
One accountable technical lead from discovery through to the final design.
The result
A fully documented API landscape and a complete technical architecture for the Microsoft Dynamics CRM integration, ready to build.
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