Support
Questions? Email us at hello@bmbenterprises.ltd.
What is MySport?
MySport helps you find sports players and games near you, create and join events, chat with other players, and pay for paid events in the app.
Do I need an account?
Yes. You sign up with an email address and password. You can browse as a guest before you sign in.
How does "near you" work?
With your permission, MySport uses your location to show events in your area. You can also save a location preference, such as a postcode and a distance.
How do payments work?
Paid events are handled by Stripe. Your card details are entered into Stripe and are not stored by us.
How do I delete my account?
You can delete your account from within the app, which removes your profile. If you need help, email us.
Privacy
MySport is an account-based app that stores your information on a cloud backend to work.
Effective date: 17 October 2026
The short version
To find games near you, connect you with other players and take payments, MySport stores your information on our cloud backend (Google Firebase) and uses a small number of trusted services, described below. MySport is intended for people aged 18 and over.
Information we collect
- Account details you provide: name, email address, phone number, date of birth, and a business name if you add one.
- Your location, and a location preference you can save (such as postcode, area and distance).
- Content you post: event details, photos, videos and chat messages.
- A device push-notification token, if you enable notifications.
How we use your location
With your permission, MySport uses your device's location, and the location preference you save, to show events near you and to let you know about new events in your area.
Where your data is stored
Your information is stored on Google Firebase, our cloud backend, which provides sign-in, database, file storage and push notifications. Your profile, saved location, events, chat messages and uploaded photos and videos are stored there.
Payments
Card payments are handled by Stripe. Your card details are entered into Stripe and are not stored by us. Event hosts who receive payments connect their own Stripe account.
Notifications and crash reports
If you allow notifications, we send them about chats, events and nearby games through Firebase Cloud Messaging. We use Firebase Crashlytics to receive crash reports that help us fix problems.
Other services
We use Google Maps and geocoding to show maps and to turn addresses into locations.
Content visible to other users
Photos, videos and messages you post in an event can be visible to other people taking part in that event.
Deleting your account
You can delete your account from within the app, which removes your profile.
Changes to this policy
If this policy changes, we will update this page and change the effective date above.
Contact
Questions about privacy? Email hello@bmbenterprises.ltd.